Glossary · UK
What is Platform Worker?
Someone who earns income through a digital app or platform, such as ride-hailing, delivery or freelance marketplaces, often as a self-employed worker.
Full Definition
A platform worker earns money through a digital app or website that connects them with customers, for example ride-hailing drivers, food couriers, delivery riders and people offering tasks or freelance services through online marketplaces. Most platform workers are treated as self-employed for tax, meaning they must register with HMRC for Self Assessment if their gross trading income exceeds the GBP 1,000 trading allowance, and pay Income Tax and National Insurance on their profits. Self-employed workers pay Class 4 National Insurance at 6% on profits between GBP 12,570 and GBP 50,270 and 2% above that, plus voluntary Class 2 at GBP 3.65 per week to protect benefit entitlements. They can deduct allowable business expenses, including mileage at HMRC's approved rates. Employment status can be disputed: some platform workers have been found to be 'workers' entitled to holiday pay and the minimum wage, so the legal position depends on the actual working relationship rather than the label used.