4 articles tagged with Consumer Rights.
Sale items are not automatically non-refundable in the UK, and online Boxing Day purchases have extra protections shop purchases don't. What your rights actually are, and how to budget for the sales without falling for a fake discount.
Small leftover balances on gift cards add up across a household over the years, and some cards carry inactivity fees or expiry dates that quietly erode the value further. How to stop losing it.
Most Penalty Charge Notices offer a discount for paying within 14 days, but appealing can be free and sometimes succeeds. How to decide quickly which route actually saves money.
The FCA Consumer Duty (July 2023) requires firms to deliver good outcomes for retail customers. What consumers can expect and how to complain if firms fall short.